Privacy Policy

1. Information We Collect
We may collect the following types of information from users:

Personal Information: Name, email address, phone number, and postal address provided via forms, chats, or direct communications.
Academic Content: Documents such as research papers, theses, articles, manuscripts, and other files submitted for plagiarism checking, report writing, or publication services.
Payment Information: While we do not store payment details, transactions made through third-party gateways (e.g., Razorpay, PayPal) are subject to their privacy policies.
Technical Information: IP address, browser type, device information, and pages visited for website analytics and improvement.

2. How We Use Your Information
We use your data solely to provide and improve our services:

To deliver plagiarism reports and rewriting services.
To assist in research report writing and content development.
To guide and support you in publishing in scholarly journals or books.
To communicate important updates, order confirmations, and support-related responses.
To improve the quality and security of our website and services.

3. Confidentiality and Data Security
We ensure that all content and documents submitted to us are treated with the highest confidentiality. Your documents will:

Never be shared, sold, or disclosed to third parties.
Not be stored on public servers or indexed by search engines.
Be accessed only by our internal team for the purpose of service delivery.

We use secure servers, SSL encryption, and role-based access controls to protect all user data.

4. Third-Party Services
We may use third-party services such as:

Turnitin and Drillbit for plagiarism detection.
Google Analytics for website performance monitoring.
Payment Gateways for secure transactions.

These services may collect limited user data under their own privacy policies. We encourage users to review their terms.

5. Your Rights
You have the right to:

Request access to your personal information.
Ask us to correct, update, or delete your data.
Withdraw consent for marketing communications at any time.

To exercise these rights, email us at: support@shodhmitra.com

6. Cookies Policy
We use cookies to improve user experience and track website usage. You can disable cookies in your browser settings, but this may affect website functionality.

7. Data Retention
We retain user data only for as long as necessary to provide services and fulfill legal obligations. Academic documents are deleted within a defined period after service completion unless otherwise requested.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site indicates acceptance of the updated terms.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:

Email: support@shodhmitra.com
Website: www.shodhmitra.com